Shipping policy

Processing time

Orders are processed within 1-3 business days after payment is confirmed. You'll receive a confirmation email once your order ships, including tracking information when available.

Shipping times

Because our products are shipped from our international fulfillment partners, delivery typically takes 7-20 business days depending on your location and the item ordered, after the processing time above. Delivery estimates shown at checkout are approximate and not guaranteed.

Shipping costs

We offer free standard shipping on all orders within the United States. Any applicable shipping fees, if introduced for specific products or destinations, will be clearly shown at checkout before you complete your purchase.

Order tracking

Once your order ships, you'll receive a tracking number by email. Please allow up to 48 hours for tracking information to update after you receive it.

Customs, duties, and taxes

For international orders outside the United States, your order may be subject to import duties and taxes charged by your country. These charges are the responsibility of the recipient and are not included in the item price or shipping cost.

Delays

Occasionally shipments may be delayed due to customs processing, weather, or carrier issues beyond our control. We appreciate your patience and will help track down any shipment that seems significantly delayed.

Lost or missing packages

If your tracking shows delivered but you haven't received your package, or if your package hasn't moved for an extended period, contact us at tito100192@gmail.com and we'll help investigate with the carrier.

Contact us

Questions about shipping? Email us at tito100192@gmail.com.

Last updated: September 22, 2026

These Terms of Service govern your use of the Nyva Audio website and your purchase of products from us. By accessing our site or placing an order, you agree to these terms.